5 years ago, I walked into the Brentwood location to look for an exercise bike. After browsing through the multiple exercise bikes on display, I settled on the model and type that suited me. When I got a hold of a staff member to let them know that I would like to purchase that particular exercise bike, he brought me to the register where I made the purchase. The staff member asked me for my telephone number, handed me the receipt and told me that they will call me when the bike arrives within 2 weeks and that I can pick it up at their warehouse downstairs. This was done without previously informing me that they don't stock such items in the store. I was stunned that a store with such a massive footprint just took more than $350 dollars of my hard-earned money only to tell me that I must come back 2 weeks later to pick up my purchase. Stunned, I didn't complain. I just walked past the, "60% Off" shirts that were now priced down to $50 dollars (can buy the same shirts at full price for $15-25 elsewhere) and exited the store. Sears has gotten so comfortable with its retail model that it has lost touch with the reality of consumers living in an economy where wages have fallen far behind the cost of consumer goods, food and housing. The minimum wage in BC is currently $10.85/hour. The minimum wage in 1991 was $6.00/hour when you could buy a 700 square foot 1 bedroom condo for $60, 0000. I digress.
Enough of my experience with a dinosaur of a retailer that has existed long past its extinction date.
Now that Sears is likely to leave a massive void at the east end of Brentwood Mall within the next 1 or 2 years, Shape Properties is now tasked with the job of deciding the future of the 3-level big-box space. The current plan for the southeast end of the site at Beta and Lougheed is to build a grocery store beneath a residential tower just across the parking lot from the lowest Sears level. Perhaps the vacated Sears space is best suited for a grocery store in at least the lowest of the 3 vacated levels. The other 2 levels could be used for 2 or more smaller retailers. Perhaps a fitness gym/martial arts facility could go into part of the space.
Georgia Straight Article below